Shipping policy

 

Shipping Policy

Welcome to Ghoulish Standards! We're dedicated to providing you with a seamless shopping experience, including fast and reliable shipping for all your orders. Please review our shipping policy below for important details about how your items will be shipped and delivered.

Order Processing Times

  • Orders are processed within 1-2 business days.
  • Orders placed on weekends or holidays will be processed the following business day.

Shipping Regions

  • We currently ship to the United States and Canada.
  • Please note: Shipping availability may expand in the future as we continue to grow.

Shipping Costs

  • Shipping is completely free for all orders! We've got you covered.

Delivery Times

  • Estimated delivery times:
    • United States: 7-12 business days
    • Canada: 7-12 business days
  • Delivery times may vary depending on the destination and carrier availability.

Sales Tax

  • Sales tax may apply depending on the region your order is being shipped to. Any applicable taxes will be calculated and displayed at checkout.

Tracking Your Order

  • Once your order is shipped, you’ll receive an email with a tracking number so you can monitor your package every step of the way.
  • Please allow up to 3 business days for tracking information to update after receiving your tracking link.

Returns and Refunds

  • We want you to love your purchase! If for any reason you’re unsatisfied, you can find details about our return and refund process on our Refund Policy page.
  • Please note: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Delays and Issues

  • While we strive for timely delivery, shipping delays may occur due to unforeseen circumstances, including weather, customs processing, or carrier delays.
  • If you experience a significant delay or issue, please contact us at contact@duduruart.com, and we’ll be happy to assist you.

Need Assistance?

If you have any questions about your order or shipping, feel free to reach out to our support team at contact@duduruart.com. We're here to help!